FAQ - ertmermusic

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Frequently Asked Questions

How long does it take?
All orders are custom made. Orders can take 1-3 weeks to complete depending on the current work load. If I'm running longer than that, I will advise you. At certain times, rush service is available - please feel free to ask.
Production time for any order does not include shipping transit time.

Can you engrave plastic truss rod covers?
No, I can only engrave metal truss rod covers.

Do you do custom work?
Yes, I do custom work.

I don't see my pickguard on your site, what do I do?
You will need to provide your original pickguard, a scan or a tracing.

My guitar / bass doesn't come with a pickguard. Can you make one?
Yes but I will need some pictures of the guitar / bass and some measurements.

Are the black background pickguards available in other colors?
Yes they are.

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